property-manager-handing-keys-to-a-tenant

The Best Property Management Cos. in Edmonton Turning Properties into Profit

Marketing: We opted for managers who know how to sell property like it’s the next hot thing, maximizing occupancy through creative strategies and effective advertising.

Maintenance: Naturally, we also prioritized those who can handle fixes quickly, effectively, and without breaking the bank.

Tenant Relations: Happy tenants are less likely to cause trouble and more likely to renew their leases. Based on interviews, we gave high grades to masters of building positive relationships.

Communication: In this business, being in the loop is a game-changer, so we chose managers who are clear, timely, and transparent in communicating.

Technology Utilization: It's the 21st Century. Companies that leverage technology for processes like online payment, maintenance requests, and tenant communication, caught our attention.

Experience: We picked companies with a proven track record, specifically those with at least 5 years in the game. Names with more years earned extra kudos.

Cost Efficiency: Managers who deliver quality services without squeezing every last penny out of you got bonus points.

Running a rental business isn’t all sipping martinis and collecting fat stacks. From securing tenants to dealing with leaky faucets and legal headaches, this enterprise is known for its head-scratching issues.

There’s still a silver lining though; Edmonton has property management experts who can handle the heavy lifting. The tricky part is figuring out which ones are worth calling.

Luckily, you’ll find all the answers below. We researched, chatted with landlords and tenants, and used our personal experiences to choose the ones that actually get things done!

How much do property management services cost in Edmonton?

In Edmonton, property management services generally cost 10% of the monthly rent, plus a one-time fee of $590.

Davies Property Management

davies-property-management-logo

Location: 10114 156 St NW #203

Contact: +1 780-484-2866

Business Hours:

  • Mon to Fri – 9 am to 4:30 pm

Website

Comprehensive is how we’d describe Davies Property Management, which has been managing rental essentials like rent collection, maintenance, marketing, financial reporting, and tenant screening for 40 years.

For long-term clients, Davies’ standout feature is their outstanding customer and maintenance services. They address complaints quickly and fix issues without the weeks-long wait, as evidenced by their numerous Consumer Choice awards.

There are also no hiccups with their portal and app. They’re sleek and user-friendly, turning tasks like maintenance requests and document sorting into a total breeze.

A major snag, however, is their rigid pet policies. While they may vary by property, their strictness regarding certain breeds without considering the dog’s history is a real turn-off for fur parents.

Additionally, some property owners we interviewed grumbled about incorrect pricing, leading to prolonged vacancies. On the tenants’ side, there have been several reports of unexpected management, power, and cleaning fees.

Pros

  • Excellent customer service
  • Fast maintenance response
  • Comprehensive services
  • Exceptional portal

Cons

  • Strict pet policies
  • Pricing issues
  • Unexpected tenant fees
  • Unclear policies

A Great Company

“This is our first time being with a property management company, we’ve always had private landlords. We’ve been with them for almost 2 years now and I can honestly say we have no complaints, they have addressed any concerns we’ve had quickly. It’s easy to get ahold of them, we love the portal, makes it quick and easy to put in for any maintenance requests or if you just want to check your payments/balance owing on rent. Everyone we’ve dealt with has been kind, easy to talk too and makes sure you understand what’s going on, from the agents to maintenance. They have pet friendly places, however, they do have breed restrictions and it is quite a large list, but that would be the only downside. Otherwise, they are a great company and hope to be with them for awhile!!”

-Katherine Moro, Google Review

Super Professional

“After dealing with numerous property management companies I can say that Davies Property Management is as advertised, they do really give you peace of mind. It’s almost too good to be true compared to other establishments. They are super professional, well organized, their owner portal is very helpful.

I have very little stress now and as an investor that is a great feeling!”

-Damian Stepski, Google Review

RE/MAX Rental Advisors

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Location: 5626 72 St NW #201

Contact:  +1 780-757-3700

Business Hours:

  • Daily – 9 am to 5 pm

Website

As seasoned pros in rental listings, tenant screening, and mediation, RE/MAX Rental Advisors’ strength is simplifying complex processes. Their reps, particularly Aki and Ash, are also known for their patience, positive behavior, and attention to detail

However, their customer service falls short when it comes to handling complaints. Response times typically range from 2 to 4 days, most of their “solutions” tend to be unclear, and if you drop a negative review, expect a message asking if you’d consider writing a new one.

On the plus side, their maintenance team is stellar. Properties rarely face leaky faucets, bad wiring, or dirty rooms.

Their free property evaluation is a real perk too, offering a thorough initial inspection. Not only does it save money, but it also fosters trust and transparency.

You’ll want to watch out for potential system errors, though. Some past tenants reported being charged rent even after moving out.

Pros

  • Simplifies processes
  • Comprehensive services
  • Offers free evaluation
  • Stellar maintenance

Cons

  • Slow response rate
  • History of system errors
  • Poor complaint handling

Customer Service Was Exceptional

“Nish Nazarali and the team were excellent at every step of the process in selling our rental property. The support and detail orientation to ensure everything went smoothly were very appreciated. They worked with the tenant to ensure they were also prepared during the process and the showings went went. The negotiations were very strong and ensured we got the price we wanted. Overall, the level of customer service was exceptional. I highly recommend this team.”

-Debra Somani, Google Review

Great To Deal With

“Ash was great to deal with, very happy with the services from start to finish with Re/max Rental Advisors. It always felt like Ash was looking out for me and had my best interests in mind. Would recommend to use again.”

-Peter Cantisano, Google Review

MyVic Property Management

myvic-property-management-logo

Location: Devonian Building, 11150 Jasper Ave #300

Contact: +1 587-989-7368

Business Hours:

  • Daily – 5 am to 5 pm

Website

MyVic promotes itself as a company that maximizes cash flow and minimizes stress—and we can back the first claim. Landlords we spoke to have praised the company’s talent for attracting quality tenants and its streamlined rent collection process.

The second part is slightly lacking, though. Tenants have complained about the company’s maintenance, citing that rooms were not cleaned even after they moved in.

Scheduling an appointment can also be a hassle for both landlords and tenants. For instance, inquiries often lead to being passed from one person to another, and they have a track record of canceling meetings without notifying anyone.

Their portal isn’t the best, either. It’s outdated both in looks and functionality.

The upside is that MyVic’s managers are known for their friendly demeanor when dealing with tenants. Moreover, they have pet-friendly policies that can truly help landlords win over fur parents.

Pros

  • Effective tenant attraction
  • Friendly management approach
  • Streamlined rent collection
  • Pet-friendly policies

Cons

  • Maintenance issues
  • Appointment scheduling difficulties
  • Lack of experience
  • Outdated portal

Genuinely Cares

“My Vic is a fantastic choice for property management here in Edmonton. It is a rare find to have a company that genuinely cares about the tenants as much as they care about the building. My Vic may be fairly large in Edmonton but it has the personal feel of a family owned business. I highly recommend my Vic.”

-Daniel Christian, Google Review

Amazing Maintenance Team

“I really like my vic properties the staff are all excellent, friendly and professional. Any issues are dealt with in a timely manner, they have an amazing maintenance team fast and quick response and repairs are done quickly as they are needed. My landlord Kevin is the best landlord I have ever had. In my opinion Kevin ( my landlord ) and Shaun from the maintenance team would be hard to replace they are hands down good people. I always recommend my vic properties to anyone who’s look for a place to call home.”

-Bobbie Russel, Google Review

Servis Realty Inc

servis-realty-inc-logo

Location: Eastgate Business Center 9366 49 St NW Unit 204

Contact: +1 780-415-5414

Business Hours:

  • Mon to Fri – 7:30 am to 4 pm

Website

Servis Realty Inc. may not have the largest property portfolio or client base on this list, but they’re among the highest-rated. One reason is their effective strategies focus on building positive relationships with tenants.

Landlords also value their financial management skills, as Servis employs experts who closely monitor a property’s economic health, helping owners make informed, data-backed decisions. They usually achieve this through rent roll analysis, enhancing returns on every square foot of commercial property.

But like everything in life, they have flaws. One major issue is that the upfront investment needed for their AI and IoT technologies can be significant, posing a big challenge for those managing smaller properties.

And though it’s optional, we’re not fans of their augmented and virtual reality tours (vr edmonton). They may be convenient, but issues like visual over-enhancement and restricted space perception can result in unrealistic expectations and eventual letdowns.

Pros

  • Strong tenant relationships
  • Expert financial management
  • Data-driven decision-making
  • Comprehensive services
  • Exceptional maintenance

Cons

  • High technology costs
  • Smaller property portfolio
  • Costly initial investment
  • Over-enhanced virtual tours

Superior Customer Service

“It’s a great place to work. Our team is truly committed to providing uncompromising results for our clients and superior customer service to our tenants.”

-Kevin Olsen, Google Review

Exceptional Expertise

“It’s a pleasure working with Servis Realty. Their commitment to strong partnerships, prompt communication, and exceptional expertise set them apart. I highly recommend their services to anyone seeking a reliable and trustworthy property management company. Five stars, without a doubt!”

-Rob Allen, Google Review

FirstService Residential Edmonton

firstservice-residential-edmonton-logo

Location: Clark Builders, 5555 Calgary Trail NW #1301

Contact: +1 780-638-0988

Business Hours:

  • Mon to Fri – 8:15 am to 4:15 pm

Website

If you’re looking to get your multi-family rental property managed, FirstService should be your go-to. With 45 years under their belt, they surely have a knack for keeping turnover low through savvy lease and financial management.

The company’s advisory services are also well-known for boosting profits. By working hand-in-hand with clients to craft solid financial strategies, they maximize income and capital value—all while improving the tenants’ life quality.

On the marketing front, they conduct thorough market analyses by evaluating competitive properties to ensure their clients’ brands and offerings stay attractive and relevant.

A major snag is how dismissive and arrogant their customer service and managers tend to act, particularly when dealing with tenants’ complaints.

Speaking of complaints, their response time is quite lacking. We have a teammate living in one of their properties who’s still frustrated about her unanswered emails, a similar concern expressed by landlords we spoke to.

Pros

  • Comprehensive services
  • Low turnover rate
  • Experienced
  • Excellent marketing management

Cons

  • Slow response rate
  • Poor customer service

Very Knowledgeable

“We are really happy to have First Service Residential as our property manager. Since 2016 they have provided with exceptional services helping owners and tenants in our building. Staff members like Amanda, Jhon and Linda P. make a big difference when dealing with routine stuff. They are very knowledgeable, experienced and friendly. I can recommend them and can say they really make a difference among other property management companies in town. Thanks so much guys for everything you do for our property.”

-Yelson Garcia, Google Review

Incredibly Responsive

“I cannot express enough gratitude for the exceptional assistance provided by Salma Banu. She went above and beyond to ensure my transition into this place was seamless. From helping me secure the apartment promptly to accommodating my early move-in request, Salma’s professionalism and kindness were unmatched. I am beyond satisfied with my new home, and it’s all thanks to her dedication and support. Whenever I’ve needed maintenance or assistance, Salma has been incredibly responsive and helpful. I highly recommend Salma and this place to anyone looking for a caring and efficient residential manager. Thank you, Salma, for everything you do!”

-Hawa Njai, Google Review

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