The Best Courier Services in Edmonton That Won’t Lose You Clients and Peace of Mind
As business owners, the absolute worst nightmare is telling a client their delivery is MIA—or worse, that their one package somehow became thousands.
That’s why locking in the right courier isn’t just smart these days; it’s basically survival. A solid company will keep your customers happy, but a bad one will make you say goodbye to those 5-star reviews and hello to damage control.
It’s not all horror stories and shattered boxes though. Edmonton has its fair share of exceptional couriers that have saved businesses from going south. In this review, we’ve narrowed it down only to the best of the best!
How much do courier services charge in Edmonton?
Courier services in Edmonton generally charge about $18 for deliveries within a distance of 0–8 km for parcels weighing between 0–23 kg. For longer distances of 57–72 km, the cost rises to around $62.
Keep in mind that prices are based on factors such as the distance between the sender and receiver, the urgency of the delivery, and the size of the item being shipped.
MC Dispatch
Address: 6723 50 St NW
Contact Details: (780) 483-4611
Operating Hours:
- Mon – 8 am to 5 pm
- Tue to Sat – 7:30 am to 5 pm
- Sun – 8 am to 5 pm
MC Dispatch checks off our experience requirement easily, boasting a history that dates back to 1976. Their range of services, including same-day, 5-ton, and legal courier options, also solidifies their status as one of Edmonton’s top names.
They excel at time-sensitive shipments with Next Flight Out (NFO) and Hot Shot services, ensuring delivery within 24 hours. Just keep in mind that if your destination is outside Alberta, a third-party courier will take over, which could lead to some inconsistencies.
Back to the upsides, they won’t break the bank, offering reasonable prices for everything, from light bank documents to heavy industrial shipments. Their tech side is also pretty advanced, with reliable, real-time tracking and geo-fencing verification.
That said, MC Dispatch’s customer service needs some work. In our experience, it can take ages to get through, and we’ve run into some rude reps along the way.
Couldn’t Be More Impressed
“MC Dispatch has been our local courier for quite a few years, and we couldn’t be more impressed! Their service is always exceptional from start to finish. The team is professional, punctual, and handles our packages with great care. We highly recommend MC Dispatch for anyone needing reliable and efficient courier services”
-Brandi Guerrero, Google Review
10/10
“We have worked with MC Dispatch for several years now in Edmonton and Calgary. While other companies would cancel my order last minute or just dont show up, MC Dispatch have always been on time and they have great communication with us. They are pretty fast at solving any issues and prices are just great! 10/10”
-O dlv, Google Review
Propello Delivery Services
Serviced Area: Edmonton Capital Region
Contact Details: (780) 758-7746
Operating Hours: Mon to Fri – 8 am to 5 pm
Propello’s extensive solutions make them a solid choice. Whether you need to deliver parcels in 7, 4, 2, 1.5, or even just 1 hour, there’s a pricing and time-frame option for your needs.
Their reach across various industries is also impressive. They cater to sectors like legal, retail, corporate, medical, and construction.
Most importantly, Propello’s flat rates are a steal, starting at just $15 and peaking at $85 for those rush 1-hour deliveries. You’ll love this setup if you can’t stand convoluted pricing or hidden fees for bulk shipments.
On top of that, Propello’s tracking and tech are top-notch. Issues are rare, and they’ve been here since 2015.
The biggest drawback is that they’re closed on weekends, a deal-breaker for businesses or individuals needing to send or receive items during that time.
There’s also an issue concerning a few rude drivers. On the bright side, Propello quickly resolves such complaints.
Easy and Streamlined
“Propello is a top of the line delivery group! They have exceptional service and are always willing to help when needed. They are on-time and even early most of the time. Rates are exceptional and best in the city and their online portal is easy to use and can save regular shipments to make the order process easy and streamlined. We use them for all our delivery needs in the greater Edmonton area and couldn’t be happier with their service. 100% recommend!”
-Clayton Schweb, Google Review
Highly Recommended
“I’ve used Propello for over 4+ years now and would recommend them to any one looking for a reliable courier services. Easy to place orders whether it’s a one off or a ton of them and the team there is really good with communicating. Highly recommended!”
-Darrio Dean, Google Review
Gill Courier LTD
Address: 9868 41 Ave NW
Contact Details: (780) 277-9000
Operating Hours: Daily – 24 hours
Gill Courier LTD can be tough to reach on busy days like Mondays, Fridays, and sales events, but their reliability makes up for it. With on-time deliveries, excellent package handling, 24/7 transport solutions, and clear pricing, it’s no wonder they’re a top choice for many Edmontonians, including us.
Moreover, the company has reefer services, crucial for businesses handling perishable or temperature-sensitive goods. Their hotshot services rarely miss either as long as you’re shipping within Western Canada and Ontario.
Gill’s transparency and customer treatment deserve a shoutout too. The team is ever-professional and explains the process and pricing hitch-free.
We also never had issues with their website. It boasts an intuitive layout and organized content, making navigating on mobile devices and desktops easy.
However, there’s a limitation to consider: their geographical coverage is primarily focused on Western Canada and Ontario. Outside these areas, the reliability rate isn’t the same.
Made the Process Really Easy
“Everything is a tad crazy around Stampede time when the weather is plus 30. A client of the ice company I work for called and wanted 4 pallets of ice fast. Getting ice to Calgary from Edmonton fast is difficult on a good day and Gill Courier made the process really easy. Reefer truck showed up, driver was great to deal with and ice was loaded no problem. Great job Gil.”
-G M, Google Review
Always on Time
“Great customer service and always so friendly! I use them for residential delivers and they’re always on time.”
-Jessica, Google Review
Pak Mail
Address: 9768 170 St NW
Contact Details: (780) 484-9647
Operating Hours:
- Mon – 10 am to 5 pm
- Sat – 11 am to 3 pm
Pak Mail makes domestic and international shipping a breeze thanks to its alliances with elite carriers like FedEx, UPS, and Purolator.
In fact, our encounters with their shipment punctuality have been stellar. Deliveries arrive right on the dot, tracking is seamless, and packages come through without a scratch.
Pak Mail also has a dedicated on-site team eager to customize pricing to suit your budget and needs. For example, we were supposed to pay for a costlier shipment option, but the people there didn’t hesitate to offer a more wallet-friendly alternative.
Unfortunately, train and bus commuters from the Edmonton CBD should brace for a travel time of 30 minutes to an hour to reach their location. Plus, they’re off the clock on Sundays, holidays, and long weekends.
The biggest drawback, however, is their customer service. Our team and several customers we interviewed have encountered less-than-friendly interactions with Pak Mail’s representatives.
Will Go Above the Calls
“Very excellent service friendly and knowledgeable and will go above the calls of normal and delivers with a hearty laugh and great connections! Achieved my success as a direct result of their professional service and care for their people of the community!”
-Carmel Crowchild, Google Review
The Staff Are Brilliant
“What an amazing place, MC and the staff are brilliant! Anything you need they can do, and if they are unable then they will give you a clear and concise reason why. I recommend them over any other mail service in Edmonton!”
-Marcel Martell, Google Review
Best Deal Shipping
Address: 8526 109 St NW
Contact Details: (780) 680-2299
Operating Hours:
- Mon to Wed – 10 am to 5 pm
- Thu to Sat – 10 am to 6 pm
- Sun – 11 am to 5 pm
While Best Deal Shipping may not boast decades of experience like its competitors, having launched in 2017, it’s quickly established itself as a formidable contender.
Customers have lauded their domestic and international shipping options, which have proven to be reliable and efficient based on the people we’ve interviewed.
The catch is that they primarily handle standard items like luggage and electronics. If you have larger shipments, you’ll need to look elsewhere.
One silver lining is they provide frequent discounts. For instance, students enjoy a special 5% discount for all their shipments.
Beast Deal also has complimentary price comparison services, making it easy for customers to pinpoint the most advantageous shipping rates and choices available.
Even better, the entire process is straightforward. Simply select your shipping details, drop off your packages, or arrange for a pick-up, receive a quote, provide your shipping information, and pay to get a tracking number.
They Offer Competitive Rates
“Best Deal Shipping has become my go-to for international shipping. They offer competitive rates and partner with many courier service companies like UPS and Purolator. Their same-day pick-up service is super convenient, and they even provide a storage option for me. The heavy-duty boxes and bubble cushioning they offer are perfect for ensuring my packages arrive safely.”
-Rocia Luo, Google Review
Convenient
“I recently needed to ship a fragile gift to a friend in China, and Best Deal Shipping made the whole process stress-free. Their global network and partnerships with reliable companies like UPS made me feel confident that my package would arrive safely. Their premium services, like same-day pick-up and a great selection of packing materials, made everything even more convenient.”
-JJ, Google Review