Turn your business’ tech woes into wins with the best IT companies in Edmonton
The mere thought of having no tech support puts us on the edge. Seriously, whether you’re a fresh startup or a global empire, bad data management, security leaks, and slow systems will make your business crumble faster than a dial-up connection in 2024.
Luckily, Edmonton has some stellar IT companies that handle the techy headaches of running an enterprise. Learn about them here!
How much do Edmonton IT companies typically charge small and medium-sized businesses?
Edmonton IT companies typically charge small and medium-sized businesses $100 and $500 per user or device.
ALT-Tech Inc – IT Company
Address: 120 Pembina Rd #140, Sherwood Park
Contact Details: +1 587-745-0366
Operating Hours: Mon to Fri – 8 am to 5 pm
When it comes to speed, ALT-Tech Inc. sets the bar high. They can fix hardware and software issues that would normally take 5 days in a matter of minutes or hours, and you won’t be stuck listening to elevator music while you wait.
However, their solutions have a notable limitation: they only cater to the finance, law, insurance, professional services, and manufacturing sectors. If you’re in a different industry, you might want to look for other options.
Rest assured, their approach is anything but cookie-cutter. Solutions ranging from Cloud and Microsoft to virtualization and infrastructure design are crafted specifically for your company’s needs.
Their approachable team will also simplify everything for you, so you won’t have to worry about deciphering tech jargon.
In terms of cost, they can be quite steep, particularly for smaller companies. If you can spare the cash, though, their impressive portfolio is hard to ignore.
Awesome Team
“A#1 tech support, consistently awesome. If you need a team who cares about your business, protects you from bad actors and keeps you up and running, look no further than Dan’s most awesome team.”
-MiningTown Boy, Google Review
Problem Solved
“Bryce was awesome! I had a weird Mac security issue that he wasn’t even all that familiar with, but he walked me through like he’d done it a thousand times before! First rate! Problem solved 100 percent!”
-Kevin Nienhuis, Google Review
Yardstick Technologies
Address: 10109 106 St Suite 1001
Contact Details: +1 780-701-1838
Operating Hours:
- Mon – 7 am to 6 pm
- Tue – 7 am to 8 pm
- Wed to Fri – 7 am to 6 pm
With 16 years under its belt, Yardstick Technologies has solidified its spot as a go-to in Edmonton’s tech scene, particularly for small and mid-sized businesses.
Their primary strength? Co-managed or fully-managed IT services, allowing businesses to either enhance their internal team or hand over the reins entirely to Yardstick.
The prices naturally vary, but expect a tailored approach to whatever solutions you go for.
Their round-the-clock remote and on-site support is no joke either, with everyone we interviewed backing up its reliability. On top of that, their team is both professional and approachable, answering questions without the ego trip.
The biggest drawback is that their focus on SMBs might leave larger enterprises wanting more advanced solutions for complex infrastructures.
Another downside is their fixed-fee model. Sure, it offers predictability, but it isn’t always cost-effective, particularly if your business needs fluctuate or you require fewer services.
Supportive Company
“I am pleased with the Yardstick services I am receiving. They are very professional and helpful. I can sometimes be tough to deal with, but their team members are so professional and respectful – no matter the issue, they quickly provide a solution. This kind of supportive company is hard to find.”
-John Gursoy, Google Review
Wouldn’t Hesitate to Recommend Their Services
“Yardstick has provided our IT support for the past couple of years, and we are still very happy with the service that they provide. They have always been prompt and skilled at resolving any issues we have and guiding us in how we can resolve similar issues in the future. They take great care of us and I wouldn’t hesitate to recommend their services to any other business looking for IT support.”
-Matthew Allred, Google Review
F12.net – Edmonton Managed IT Services Company
Address: 13555 156 St NW
Contact Details: +1 780-413-8458
Operating Hours: Mon to Fri – 8 am to 5 pm
F12.net has been supporting businesses of all sizes since 1999, all while building partnerships with major players, like Microsoft and Lenovo and earning several certifications.
Their strength is in co-managed and fully-managed IT services, like the previous entry, though they go a step further with extra offerings like Azure cost management and Microsoft Copilot AI services.
One issue to consider is their industry coverage, which is restricted to finance, healthcare, professional services, and industrial operations.
The upside is their 24/7 assistance lives up to expectations, and the team effectively communicates everything from pricing and service models to potential issues and how to tackle them. They’re also a joy to work with.
Just make sure to keep a close eye out on your budget; their services aren’t cheap. For example, small businesses should brace for monthly costs between $1,000 and $5,000, while larger companies can anticipate spending well over $5,000.
Fast, Economical, and Knowledgeable
“Very professional organization! I spent a lot of time researching a number of IT Support & Security companies and F12 impressed me the most, so far they have followed through with everything they committed to do. They are fast, economical and knowledgable.”
-Mike Dyer, Google Review
Friendly and Courteous
“I was really impressed with F12 technician; Jumar Marinez who was knowledgeable, friendly and courteous while working on my Microsoft 365 this morning. I was back to work within minutes. What a nice way to start the day! Thank You Jumar!”
-Sally Peterson, Google Review
Keeran Networks Business IT
Address: 10351 82 Ave NW Unit 201
Contact Details: +1 780-409-4222
Operating Hours: Mon to Fri – 8 am to 5 pm
Although Keeran Networks has limited industry coverage (accounting, architecture, law, and small businesses), their expertise is unquestionable.
The company’s track record has been strong since its 1999 opening, with success stories, known partners, long-time clients, and certifications backing their brand up.
Clients, especially those we spoke to, also raved about their flexible, tailored solutions and swift problem-solving processes. The highest-rated ones include multilayered defense strategies, 24/7 helpdesk support, and continuous network monitoring.
Keeran’s team is known for its commitment to transparency too. You ask a question, and you get the answer or advice you need.
Furthermore, they provide custom security solutions to enhance your physical infrastructure. However, this can be a significant financial burden for small businesses.
Another drawback is that their customer service has a history of not following through during the inquiry phase. This is a blow for companies that follow a strict timeline or schedule.
Extensive Knowledge
“The team at Keeran Networks is high quality. They met us when we had a small team and drove the value of proactive IT managed services. They positioned our company for growth. We have built a team of 17 employees in the last 18 months, and having Keeran in the background has increased our productive efficiency. Excellent turnaround on support, and extensive knowledge in piece together tailored solutions for your company. Highly recommend! -Sundeep Randhawa, Legacy Mortgage Group”
-Sundeep Randhawa, Google Review
Issues Have Been Dealt with Promptly
“My companies have been using Keeran for over two years now. We were having significant issues with my previous provider and decided to switch to Keeran. Over the next 6 months they tackled all my issues and things started to run much smoother. Never have I been billed extra for anything not even a late night after hours service call. Issues have been dealt with promptly and with good service. While they are not the cheapest you know what they say “You get what you pay for.” My companies can not afford downtime and with Keeran that issue is resolved.”
-Rustom A, Google Review
Generation Technology Solutions
Address: 11904 113 Ave NW
Contact Details: (780) 413-9908
Operating Hours: Mon to Fri – 8 am to 4:30 pm
When it comes to making the complex simple, Generation Technology Solutions is a pro. Our experience with them showed that even total tech newbies like us could understand their approach and reasoning.
Their swift team and wide-ranging services deserve a shout-out too; they consistently deliver excellence. The company’s 25-year track record speaks for itself.
As for services, they offer the essentials like Cloud solutions, help desk support, and systems administration.
What truly distinguishes them, however, is their VOIP phone system solution. This allows businesses to make cost-effective voice calls over the internet instead of traditional phone lines, while also linking single or multiple offices through both different devices.
The major catch is they’re costly, especially if you’re running a small business.
Moreover, the quality of service isn’t always a guarantee. Yes, we had a great experience, but some clients reported that Generation Technology’s solutions had compatibility issues with existing software.
Prompt, Professional, and Extremely Helpful
“I have had the opportunity to work with Mike and his team at Generation many times over the past few years and have always found them to be prompt, professional and extremely helpful. As someone who cringes at the thought of things going wrong with my technology, I have always felt very comfortable asking for their assistance and appreciate the way they explain things in a way that even I can understand. I highly recommend Generation Technology Solutions!”
-Janet Wilson, Google Review
Knowledgeable
“I have been using Generation Electronics for IT Business Solutions for some time now, and as a former Executive Assistant and Office Manager who has worked with a lot of IT companies, I can say that Generations is by far the most knowledgeable, professional, efficient, responsive, and reasonably priced. Thanks Generations for looking after all of my IT needs, and even patiently coaching me through my end user issues!”
-Lyndsay Bruno, Google Review